logging - Chrome crash after malware removal (browser_gpu_channel_host_factory.cc(103) Failed to launch GPU process.) Windows10 -
after removing malware withing chrome (which open ad tab , search yahoo) got issue. chrome crash frequently. sometime came without reason, other time after launching canary. isn't starting anymore, normal chrome or canary, , after having removed program, folder, restarted computeur, delete registry key, deactivated extension, deleted user data , tried using without account , synced data, i'm still having error.
all page black error icon. can't acceed anything, not settings. tried log , saw in console : [5228:9564:0725/190255.609:error:browser_gpu_channel_host_factory.cc(103)] failed launch gpu process. 2 chrome.
to rid of malware used malwarebyte, malwarebyte rootkit beta, adwcleaner, hitman pro, superantispyware portable, jrt, rkill , ccleaner, in safe mode (i follow post on net). got issue windows service, solved putting service activation list default. malware in chrome sync data had remove too. malware isn't there anymore, don't know if can cause of current issue. haven't had canary installed @ time.
here's log file normal chrome :
[4576:5528:0725/193214.003:verbose1:policy_loader_win.cc(376)] reading policy registry disabled. [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: google 'aviator' log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: google 'icarus' log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: google 'pilot' log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: google 'rocketeer' log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: google 'skydiver' log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: digicert log server [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: digicert log server 2 [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: symantec log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: symantec 'vega' log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: symantec 'sirius' log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: wosign log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: venafi gen2 ct log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: cnnic ct log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: startcom log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: comodo 'sabre' ct log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: comodo 'mammoth' ct log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: izenpe log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: venafi log [4576:4552:0725/193214.025:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: certly.io log [4576:5528:0725/193214.032:verbose1:pref_proxy_config_tracker_impl.cc(154)] 0000027fb7fef0f0: set chrome proxy config service 0000027fb7f948c0 [4576:5528:0725/193214.032:verbose1:pref_proxy_config_tracker_impl.cc(281)] 0000027fb7fef0f0: done pushing proxy updateproxyconfig [4576:5528:0725/193214.036:verbose1:install_util.cc(178)] existing google chrome version found 60.0.3112.72 [4576:5528:0725/193214.048:verbose1:mutable_profile_oauth2_token_service_delegate.cc(160)] mutablepo2ts::mutablepo2ts [4576:5528:0725/193214.048:verbose1:device_event_log_impl.cc(158)] [19:32:14.048] bluetooth: event: bluetooth_api.cc:68 bluetoothapi: 0000027fb7eb7d10 [4576:5528:0725/193214.048:verbose1:bluetooth_low_energy_event_router.cc(248)] initializing bluetoothlowenergyeventrouter. [4576:5528:0725/193214.053:verbose1:pref_proxy_config_tracker_impl.cc(154)] 0000027fb7e75e90: set chrome proxy config service 0000027fb8c2ae40 [4576:5528:0725/193214.053:verbose1:pref_proxy_config_tracker_impl.cc(281)] 0000027fb7e75e90: done pushing proxy updateproxyconfig [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: google 'aviator' log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: google 'icarus' log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: google 'pilot' log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: google 'rocketeer' log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: google 'skydiver' log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: digicert log server [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: digicert log server 2 [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: symantec log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: symantec 'vega' log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: symantec 'sirius' log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: wosign log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: venafi gen2 ct log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: cnnic ct log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: startcom log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: comodo 'sabre' ct log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: comodo 'mammoth' ct log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: izenpe log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: venafi log [4576:4552:0725/193214.053:verbose1:multi_log_ct_verifier.cc(75)] adding ct log: certly.io log [4576:5528:0725/193214.055:verbose1:extension_service.cc(1617)] addcomponentextension bookmark manager [4576:5528:0725/193214.055:verbose1:extension_service.cc(1617)] addcomponentextension cloud print [4576:5528:0725/193214.056:verbose1:extension_service.cc(1617)] addcomponentextension web store [4576:5528:0725/193214.056:verbose1:extension_service.cc(1617)] addcomponentextension google hangouts [4576:5528:0725/193214.057:verbose1:extension_service.cc(1617)] addcomponentextension feedback [4576:5528:0725/193214.057:verbose1:extension_service.cc(1617)] addcomponentextension google network speech [4576:5528:0725/193214.058:verbose1:extension_service.cc(1617)] addcomponentextension cryptotokenextension [4576:5528:0725/193214.058:verbose1:extension_service.cc(1617)] addcomponentextension chrome pdf viewer [4576:5528:0725/193214.059:verbose1:account_reconcilor.cc(74)] accountreconcilor::accountreconcilor [4576:5528:0725/193214.059:verbose1:account_reconcilor.cc(85)] accountreconcilor::initialize [4576:5528:0725/193214.063:verbose1:ev_whitelist_component_installer.cc(150)] registering ev whitelist component. [4576:5528:0725/193214.063:verbose1:file_type_policies_component_installer.cc(129)] registering file type policies component. [4576:4552:0725/193214.072:error:browser_gpu_channel_host_factory.cc(103)] failed launch gpu process. [4576:5056:0725/193214.088:verbose1:default_component_installer.cc(211)] startregistration adobe flash player [4576:5056:0725/193214.091:verbose1:default_component_installer.cc(211)] startregistration widevine content decryption module [4576:5056:0725/193214.092:verbose1:default_component_installer.cc(200)] preinstalled component found widevine content decryption module @ c:\program files (x86)\google\chrome\application\60.0.3112.72\widevinecdm version 1.4.8.1000. [4576:2324:0725/193214.092:verbose1:crl_set_fetcher.cc(104)] loaded 211542 bytes of crl set disk [4576:4552:0725/193214.092:verbose1:crl_set_fetcher.cc(125)] installed crl set #3872 [4576:5056:0725/193214.092:verbose1:default_component_installer.cc(211)] startregistration subresource filter rules [4576:5056:0725/193214.093:verbose1:default_component_installer.cc(211)] startregistration ev certs ct whitelist [4576:5056:0725/193214.094:verbose1:default_component_installer.cc(211)] startregistration signed tree heads [4576:5056:0725/193214.096:verbose1:default_component_installer.cc(211)] startregistration origin trials [4576:5056:0725/193214.097:verbose1:default_component_installer.cc(211)] startregistration file type policies [4576:5056:0725/193214.108:verbose1:default_component_installer.cc(211)] startregistration ssl error assistant [4576:5056:0725/193214.109:verbose1:default_component_installer.cc(211)] startregistration software reporter tool [4576:5528:0725/193214.123:info:easy_unlock_service_regular.cc(446)] initializing easyunlockservice inside user session. [4576:5528:0725/193214.132:verbose1:component_updater_service.cc(92)] crxupdateservice starting up. first update attempt take place in 360 seconds. next update attempt take place in 18000 seconds. [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(346)] finishregistration adobe flash player [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(383)] component ready, version 26.0.0.137 in c:\users\sammy\appdata\local\google\chrome\user data\pepperflash\26.0.0.137 [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(346)] finishregistration widevine content decryption module [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(383)] component ready, version 1.4.8.1000 in c:\program files (x86)\google\chrome\application\60.0.3112.72\widevinecdm [4576:5708:0725/193214.132:verbose1:widevine_cdm_component_installer.cc(387)] updatecdmadapter: version1.4.8.1000 [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(346)] finishregistration subresource filter rules [4576:5708:0725/193214.132:verbose1:widevine_cdm_component_installer.cc(388)] - adapter_install_path=c:\program files (x86)\google\chrome\application\60.0.3112.72\widevinecdm_platform_specific\win_x64\widevinecdmadapter.dll [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(383)] component ready, version 7.54 in c:\users\sammy\appdata\local\google\chrome\user data\subresource filter\unindexed rules\7.54 [4576:5708:0725/193214.132:verbose1:widevine_cdm_component_installer.cc(389)] - adapter_version_path=c:\program files (x86)\google\chrome\application\60.0.3112.72\widevinecdm_platform_specific\win_x64\cdmadapterversion [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(346)] finishregistration ev certs ct whitelist [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(383)] component ready, version 7 in c:\users\sammy\appdata\local\google\chrome\user data\evwhitelist\7 [4576:5528:0725/193214.132:verbose1:ev_whitelist_component_installer.cc(107)] component ready, version 7 in c:\users\sammy\appdata\local\google\chrome\user data\evwhitelist\7 [4576:5708:0725/193214.132:verbose1:ev_whitelist_component_installer.cc(44)] reading ev whitelist file: c:\users\sammy\appdata\local\google\chrome\user data\evwhitelist\7_platform_specific\all\ev_hashes_whitelist.bin [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(346)] finishregistration signed tree heads [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(383)] component ready, version 458 in c:\users\sammy\appdata\local\google\chrome\user data\certificatetransparency\458 [4576:5528:0725/193214.132:verbose1:default_component_installer.cc(346)] finishregistration origin trials [4576:5708:0725/193214.133:verbose1:packed_ct_ev_whitelist.cc(66)] uncompressing ev whitelist of size 674082 [4576:5528:0725/193214.135:verbose1:default_component_installer.cc(346)] finishregistration file type policies [4576:5528:0725/193214.135:verbose1:default_component_installer.cc(383)] component ready, version 11 in c:\users\sammy\appdata\local\google\chrome\user data\filetypepolicies\11 [4576:5528:0725/193214.135:verbose1:file_type_policies_component_installer.cc(85)] component ready, version 11 in c:\users\sammy\appdata\local\google\chrome\user data\filetypepolicies\11 [4576:5056:0725/193214.135:verbose1:file_type_policies_component_installer.cc(42)] reading download file types file: c:\users\sammy\appdata\local\google\chrome\user data\filetypepolicies\11\download_file_types.pb [4576:5528:0725/193214.135:verbose1:default_component_installer.cc(346)] finishregistration ssl error assistant [4576:5528:0725/193214.135:verbose1:default_component_installer.cc(383)] component ready, version 3 in c:\users\sammy\appdata\local\google\chrome\user data\sslerrorassistant\3 [4576:5528:0725/193214.135:verbose1:default_component_installer.cc(346)] finishregistration software reporter tool [4576:5528:0725/193214.135:verbose1:default_component_installer.cc(383)] component ready, version 20.114.2 in c:\users\sammy\appdata\local\google\chrome\user data\swreporter\20.114.2 [4576:5528:0725/193214.136:verbose1:widevine_cdm_component_installer.cc(226)] register widevine cdm chrome [4576:5708:0725/193214.139:verbose1:ev_whitelist_component_installer.cc(60)] ev whitelist: loaded. [4576:4552:0725/193214.139:verbose1:packed_ct_ev_whitelist.cc(26)] setting new ev certs whitelist. [4576:4552:0725/193215.059:verbose1:proxy_service.cc(1248)] failed configuring pac script, falling-back manual proxy servers. [4576:4552:0725/193215.103:verbose1:proxy_service.cc(1248)] failed configuring pac script, falling-back manual proxy servers. [9364:7336:0725/193259.182:verbose1:statistics_recorder.cc(542)] collections of histograms histogram: mojo.system.getparentplatformhandlesynctime recorded 1 samples, mean = 0.0 (flags = 0x1) 0 ------------------------------------------------------------------------o (1 = 100.0%) 1 ...
histogram: mojo.system.messagesacceptedperevent recorded 6 samples, mean = 4.7 (flags = 0x1) 0 ... 4 ------------------------------------------------------------------------o (5 = 83.3%) {0.0%} 5 ... 8 --------------o
(1 = 16.7%) {83.3%} 9 ...histogram: mojo.system.node.connectedpeers recorded 1 samples, mean = 0.0 (flags = 0x1) 0 ------------------------------------------------------------------------o (1 = 100.0%) 1 ...
histogram: mojo.system.node.pendingchildren recorded 1 samples, mean = 0.0 (flags = 0x1) 0 ------------------------------------------------------------------------o (1 = 100.0%) 1 ...
histogram: taskscheduler.detachduration.contentchildbackgroundblockingpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.detachduration.contentchildbackgroundpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.detachduration.contentchildforegroundblockingpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.detachduration.contentchildforegroundpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.numtasksbeforedetach.contentchildbackgroundblockingpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.numtasksbeforedetach.contentchildbackgroundpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.numtasksbeforedetach.contentchildforegroundblockingpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.numtasksbeforedetach.contentchildforegroundpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.numtasksbetweenwaits.contentchildbackgroundblockingpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.numtasksbetweenwaits.contentchildbackgroundpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.numtasksbetweenwaits.contentchildforegroundblockingpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.numtasksbetweenwaits.contentchildforegroundpool recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.tasklatencymicroseconds.backgroundtaskpriority recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.tasklatencymicroseconds.backgroundtaskpriority.mayblock recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.tasklatencymicroseconds.userblockingtaskpriority recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.tasklatencymicroseconds.userblockingtaskpriority.mayblock recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.tasklatencymicroseconds.uservisibletaskpriority recorded 0 samples (flags = 0x1) 0 ...
histogram: taskscheduler.tasklatencymicroseconds.uservisibletaskpriority.mayblock recorded 0 samples (flags = 0x1) 0 ...
histogram: trackedobjects.getretiredorcreatethreaddata recorded 3 samples, mean = 0.0 (flags = 0x1) 0 ------------------------------------------------------------------------o (3 = 100.0%) 1 ...
histogram: uma.histograms.activity.utility recorded 70 samples, mean = 3.9 (flags = 0x1) 0 ---o (1 = 1.4%) 1 ------------------------------------------------------------------------o (23 = 32.9%) {1.4%} 2 o
(0 = 0.0%) {34.3%} 3 ------------------------------------------------------------------------o (23 = 32.9%) {34.3%} 4 ... 8 ------------------------------------------------------------------------o (23 = 32.9%) {67.1%} 9 ...histogram: v8.initializer.loadv8snapshot.result recorded 1 samples, mean = 0.0 (flags = 0x1) 0 ------------------------------------------------------------------------o (1 = 100.0%) 1 ...
histogram: v8.initializer.openv8file.result recorded 2 samples, mean = 0.0 (flags = 0x1) 0 ------------------------------------------------------------------------o (2 = 100.0%) 1 ...
i can't find how solve this, after uninstalling chrome. guess might conflict program (i'm using avast antivirus , tuneup too), can find it.
i have windows 10 professionnal edition, intel i5 6500, amd rx480 8gb (normal 1 without overclocking), 16 gb ddr4 of ram. work except chrome
thanks in advance.
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